Quote:
Originally Posted by nono1973
Sept trip staying in Formosa has been quite a bit of a disappointment due to those "hotel event" but turning a bad situation into something acceptable for myself is something I am proud to do.
Before the trip....
1. I emailed to book a room,they said my certain room has been taken,and there are no more of those certain rooms that I am looking for. They recommend Junior Suite and Executive suite,i asked them "How much?"...no reply for 2 days.
2. I send them an email asking the same question again,how much were the Junior Suite and Executive room,and I ask them another question.How can there be no more those "certain room type" that I wish to book when their original website still allows me to book that "certain room".
Does it mean if I use my credit card to book a room from your website (Formosa website),and when I reach your hotel,i cannot be guaranteed a room? (becos in their initial 1st email reply to me,i was told no more of those "certain room") AGAIN,there's no reply from them.
(I blame it on their new staffs,their management staffs too)
My later solution, i booked an executive room at 950k for weekday and 1 juta for weekend....and paid 540k rupiah the "certain room" price,yet staying in the executive room. Silver membership entitles me 2 of such FREE upgrades per year. (4 for Gold membership,if I don't remember wrong,but I already turn it unlimited since silver card onward,hehehe...)
In this trip,i got to learn more of how formosa runs their hotel business and this trip's knowledge and experience can be used to put myself in a better advantage in my batam days to come,hehehe...pay the price of 1 grape and get an apple in return.
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Get used 2 it bro,nwaday after those older staffs gone,the new ones standard all drop into longkang....lol.
4 u is,every incident is an opportunity,for others cld b disaster.
